Workflow name: PS5 Flow
When
Who
User has purchased product with “ps4” in product heading
Segment: Potential PS5 Customers
User has purchased product in “Gaming” catalogue in the last 3 months
Segment: Gamers
User has opened a ticket titled "ps5", "gaming" or "ps4" in the last 3 months
Zendesk integration required
User is subscribed to "Forestals Gaming" newsletter
Mailchimp integration required
User has opened "PS5 Restock Launches" email
Sendgrid integration required
User has opened "PS5" ad campaign in the last 20 days
Facebook Ads Manager account enabled
What
IF age is greater than 18 suggest monthly payments using Klarna
Klarna integration required
IF age is less than 18 redirect to Stripe
Stripe integration required
If item "PS5 Console" is added to cart suggest previous clicked on items in "Gaming" catalogue
IF purchase is failed add user to “Gaming retargeting” segment
IF purchase is completed send "Accessories to go alongside your new PS5" email
Mailchimp integration is required
Recommend products from "Gaming" catalogue 10 days after purchase
Add to "PS5 Gamer" ad segment
Facebook Ads Manager account enabled
Add to "Latest and Greatest PS5 Games From Forestals" newsletter
Mailchimp integration is required