Workflow name: Loyalty program


User time spent on site exceeds 10 mins

User adds item to cart for the second time

User cart remains unattended greater than 15 mins


User has abanondend their cart previously

Segment: Recovery customers

Order count greater than 5

Segment: Repeat customers


Get discount code

Klaviyo integration required

Email discount code to customer

Sendgrid integration required

If checkout is completed mark purchase under "discounts" account

Xero integration required