Platform Agreement

Issued by Krepling Inc.

Effective Date: 20th June 2025

1. Introduction

This Platform Agreement (“Agreement”) sets forth the terms and conditions between you (the “Merchant”) and Krepling Inc. (“Krepling”) governing the use of Krepling Pay, including all services, tools, and APIs (collectively, the “Platform”). By signing up for or using Krepling Pay, you agree to comply with this Agreement.

What This Means:

This is the legal contract between your business and Krepling that applies when you use Krepling Pay.

2. Services Provided

Krepling provides:

  • A payment processing gateway integrated with card networks and banking partners.

  • APIs for integrating checkout and payments into your store or platform.

  • A merchant dashboard for monitoring payments, refunds, chargebacks, and analytics.

  • Optional features such as white-labeled checkout, tokenized wallets, and global currency support.

What This Means:

We give you tools to accept payments, monitor transactions, and use additional checkout features.

3. Account Requirements and Responsibilities

  • You must be at least 18 years old and legally authorized to represent your business.

  • All information provided must be true, accurate, and kept up to date.

  • You are responsible for securing your account and API credentials.

  • You must notify Krepling immediately of any unauthorized access.

What This Means:

You must be honest about your identity and protect your account. Tell us if anything suspicious happens.

4. Fees and Settlements

  • Transaction fees are charged per the agreed pricing schedule.

  • Krepling may withhold fees, reserves, or balances in accordance with risk assessment.

  • Payouts are processed according to our standard settlement schedule (e.g., T+2 business days).

  • All fees are non-refundable unless explicitly agreed otherwise.

What This Means:

You’ll pay transaction fees, and we may delay payouts or hold funds if there’s risk. Fees are final unless stated otherwise.

5. Prohibited Uses

Merchants must not:

  • Use the platform for illegal, fraudulent, or high-risk business types listed in the Acceptable Use Policy (AUP).

  • Attempt to circumvent card network rules or Krepling restrictions.

  • Use Krepling Pay as a money transmitter or payment aggregator.

What This Means:

Don’t break the law or misuse Krepling Pay. Follow our Acceptable Use Policy.

6. Compliance and Audits

  • Krepling reserves the right to audit your use of the platform.

  • You agree to cooperate with reasonable requests for compliance, identity, or transaction information.

  • You must maintain PCI DSS compliance and protect cardholder data.

What This Means:

We can request documents or inspect how you use Krepling Pay. You must stay compliant with data security standards.

7. Data and Privacy

  • You retain ownership of your customer data, but Krepling may process it to fulfill its services.

  • Krepling may use anonymized data to improve its products.

  • You must comply with data protection laws such as GDPR and CCPA.

What This Means:

Your customer data is still yours, but we use it to power Krepling Pay. You must also protect it under law.

8. Term and Termination

  • This Agreement remains in effect until terminated by either party.

  • Krepling may terminate immediately for violations of this Agreement or the AUP.

What This Means:

You or we can end this contract. We may end it immediately if rules are broken.

9. Suspension of Service

  • Krepling may suspend services in cases of suspected fraud, legal violations, chargeback abuse, or failure to provide required documentation.

What This Means:

We may pause your use of Krepling Pay if there are serious concerns about fraud or misuse.

10. Intellectual Property

  • Krepling retains all rights to its platform, APIs, designs, and trademarks.

  • You may not copy, reverse engineer, or repurpose Krepling’s technology.

What This Means:

Krepling owns its system and tools. You can use them, but not copy or alter them.

11. Limitation of Liability

  • Krepling is not liable for indirect, special, or consequential damages.

  • Krepling’s total liability will not exceed the amount of fees paid by you in the past 3 months.

What This Means:

We’re not responsible for lost profits or other damages. If we’re at fault, our liability is capped.

12. Indemnity

  • You agree to indemnify Krepling for claims or losses arising from your use of the platform, including violations of laws or this Agreement.

What This Means:

If someone sues Krepling because of your business, you agree to cover the costs.

13. Governing Law and Jurisdiction

  • This Agreement is governed by the laws of the State of Delaware.

  • Any disputes must be resolved in the state or federal courts of Delaware.

What This Means:

If there is a legal dispute, it will be handled under Delaware law.

14. Amendments

  • Krepling may modify this Agreement by providing at least 14 days’ written notice.

  • Continued use of the platform after changes constitutes acceptance.

What This Means:

We may update this contract. If you keep using Krepling Pay, you’re agreeing to the changes.

15. Entire Agreement

  • This Agreement, together with the Acceptable Use Policy, constitutes the full agreement between you and Krepling.

What This Means:

This contract, plus the AUP, is the complete agreement. Nothing outside of it applies unless written and signed.