Access additional guides, tools, and support to help you get the most out of Krepling Pay.
Explore help articles by category and find the answers you need to get started, manage payments, and troubleshoot issues.
Follow step-by-step guides to set up your account, connect your bank, and start accepting payments with Krepling Pay.
Learn what makes Krepling Pay the most groundbreaking checkout for e-commerce and retail.
Connect with our support team anytime you need help, day or night.
Get answers directly from Krepling support.
Speak with a support specialist from anywhere in the world.
You can reach our support team through live chat, by submitting a ticket, social, or by email. Choose the method that works best for you.
Our support team is available:
• 9 AM to 5 PM Eastern Time (ET)
• 6 AM to 2 PM Pacific Time (PT)
• 2 PM to 10 PM Central European Time (CET)
If you contact us outside these hours, we’ll respond as soon as we’re back online.
Live chat offers real-time help during business hours. If live agents are unavailable, you can submit a ticket, and our team will follow up by email.
Yes. You can also email us directly at support@kreplingcom. Tickets and emails are treated with the same priority.
Please include your account email, a detailed description of your issue, any error messages, and screenshots if possible. This helps us solve your issue faster.
We aim to respond to all live chats within a few minutes during business hours and all tickets or emails within 24 hours.
Learn how Krepling Pay can power your business—whether you’re enhancing your existing checkout or launching a fully embedded, end-to-end retail experience.
