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Implementation guides

Technical guides and tutorial videos to quickly set up and customize Krepling Pay

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Frequently Asked Questions

What payment methods does Krepling Pay support?

Krepling Pay supports all major credit and debit cards, including Visa, Mastercard, American Express, Discover, and Diners Club, providing a smooth and reliable checkout experience for your customers.

Krepling Pay charges a competitive transaction fee based on the payment method and region. There are no hidden fees, and setting up the gateway is free. You can find detailed pricing from the pricing page.
Refunds can be initiated directly from the dashboard. Full and partial refunds are supported, with processing times varying between 2-5 business days depending on the payment provider.

We offer 24/7 support through live chat, email, and a dedicated help center. You’ll also have access to detailed documentation and video tutorials to guide you through any challenges.

If a transaction fails, Krepling Pay automatically notifies the customer and provides suggestions for retrying with another payment method. You can view all failed transactions in the dashboard and initiate follow-ups if needed.

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