Legal

Transparency is a recurring Krepling value that is reflected in Krepling Pay, our security protocol and our legal agreements.

Core agrements

Platform Agreement

Defines the full terms of service for businesses using Krepling Pay to accept payments. It outlines your rights and responsibilities, including settlement timelines, fees, account limits, and dispute handling.

Terms of Service

The general rules of using any Krepling service, whether as a merchant, visitor, or partner. It includes limitations of liability, user conduct expectations, and termination clauses.

API Agreement

Outlines the permitted uses of our APIs, rate limits, branding requirements, and security expectations for developers and partners.

Privacy and Data Protection

Privacy Policy

Explains how we collect, use, store, and protect your data. Fully compliant with GDPR, CCPA, and global data protection laws.

Cookie Policy

Describes how and why we use cookies and similar technologies on our websites and dashboards.

Data Processing Agreement (DPA)

Required under GDPR. Governs how we process personal data on behalf of merchants and their customers.

Data Retention Policy

Explains how long we keep your data and under what circumstances it may be deleted or anonymized.

Compliance and Risk

Acceptable Use Policy (AUP)

Lists the types of businesses and behaviors that are not permitted on Krepling Pay. Includes prohibited industries and high-risk use cases.

Anti-Money Laundering (AML) Policy

Details how Krepling Pay monitors, reports, and prevents money laundering. Compliant with U.S. and global AML laws.

Know Your Customer (KYC) Policy

Outlines how we verify the identity of merchants before and during your use of Krepling Pay.

Sanctions & Watchlist Screening Policy

Explains how we screen users and transactions against international sanction lists, including OFAC and UN watchlists.

Dispute Resolution Policy

Covers how we help resolve payment disputes between merchants and customers, including chargebacks and arbitration.

Developer and Technical Governance

Security Policy

Covers how we help resolve payment disputes between merchants and customers, including chargebacks and arbitration.

Service Level Agreement (SLA)

Covers how we help resolve payment disputes between merchants and customers, including chargebacks and arbitration.

Intellectual Property & Reporting

Infringement Reporting Policy (DMCA)

A simple guide for reporting copyright or trademark violations. Includes instructions for takedown notices under laws like the DMCA.