Privacy Policy

Issued by Krepling Inc.

Effective Date: 20th June 2025

1. Overview

This Privacy Policy explains how Krepling Inc. (“Krepling,” “we,” “our,” or “us”) collects, uses, shares, and protects personal information when you use Krepling Pay services, including any websites, dashboards, APIs, or mobile apps associated with Krepling Pay.

What This Means:

This policy tells you what we do with your personal information and how we keep it safe.

2. Information We Collect

We may collect the following types of information:

  • Business Information: Company name, business address, type of business.

  • Identity Information: Full name, government-issued ID, date of birth.

  • Contact Information: Email, phone number, physical and billing addresses.

  • Payment Information: Bank account details, cardholder data (where applicable), transaction history.

  • Technical Data: IP address, device information, browser type, usage patterns.

What This Means:

We collect business and personal details needed to operate Krepling Pay securely and efficiently.

3. How We Use Your Information

We use your information to:

  • Provide payment processing and merchant services.

  • Verify identity and prevent fraud.

  • Communicate with you about your account.

  • Comply with legal and regulatory obligations.

  • Improve our services and user experience.

What This Means:

We use your information to manage your account, keep your payments secure, and meet legal requirements.

4. Legal Basis for Processing

We process personal data based on:

  • Your consent.

  • Our legitimate business interests.

  • Compliance with legal obligations.

  • Performance of a contract with you.

What This Means:

We only collect and use your data if it’s legal to do so and needed for business, legal, or service reasons.

5. How We Share Information

We may share your information with:

  • Card networks and banking partners.

  • Identity verification and fraud prevention providers.

  • Service providers under contract (e.g., cloud hosting, customer support).

  • Government agencies, if legally required.

What This Means:

We only share your information with trusted third parties that help us run Krepling Pay or when required by law.

6. Data Retention

We retain your data:

  • For as long as necessary to provide our services.

  • To meet our legal, accounting, and compliance obligations.

  • To resolve disputes or enforce agreements.

What This Means:

We keep your data as long as we need it for business, legal, or safety reasons.

7. Data Security

We implement industry-standard security measures, including:

  • Data encryption in transit and at rest.

  • Firewalls, intrusion detection, and multi-factor authentication.

  • Internal access controls and regular audits.

What This Means:

We take strong steps to protect your information from unauthorized access or misuse.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.

  • Correct or update inaccurate data.

  • Request deletion of your data.

  • Object to or restrict certain types of processing.

  • Withdraw consent at any time.

What This Means:

You have control over your data. You can request to see, fix, or remove it in most cases.

9. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences.

  • Analyze traffic and improve the user experience.

  • Serve personalized content or ads (where applicable).

What This Means:

We use cookies to make our platform easier to use and more helpful for you.

10. International Data Transfers

Your data may be stored or processed in the United States or other countries with appropriate safeguards in place.

What This Means:

We may store your data in other countries, but we make sure it’s still protected.

11. Children’s Privacy

Krepling Pay is not intended for individuals under 18. We do not knowingly collect data from minors.

What This Means:

You must be an adult to use Krepling Pay. We do not collect information from children.

12. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email or through the platform.

What This Means:

We may make changes, and we’ll let you know if they’re important.

13. Contact Us

If you have questions about this Privacy Policy, contact us at: privacy@krepling.com

What This Means:

If you have any privacy-related concerns, you can contact us directly.